Perks & Benefits
Job Description
We are seeking an experienced Telecommunications Technical Officer / Technologist to support and deliver specialised design, optimisation, and fault-resolution services across NBN and telecommunications networks. This role is hands-on and technical, focusing on network performance, diagnostics, infrastructure development, and ongoing operational support.
You will play a key role in ensuring high availability, performance, and compliance of complex telecommunications systems while working closely with internal teams, vendors, and external service providers.
Key Responsibilities
Install, maintain, test, and diagnose faults across telecommunications and NBN-related systems, including communication networks
Configure and integrate telecommunications networks with computer software, hardware, operating systems, desktops, peripherals, and databases
Monitor, analyse, and optimise the performance of customer access networks and associated infrastructure
Diagnose, troubleshoot, repair, and resolve network performance malfunctions, defects, and faults
Provide technical advice, guidance, and escalation support on complex network and equipment issues
Plan and support the development and expansion of customer access network infrastructure
Maintain accurate records, logs, and documentation for equipment, inventories, locations, faults, and system statuses
Ensure compliance with communication policies, procedures, guidelines, regulations, and quality standards
Liaise with vendors, suppliers, service providers, and external stakeholders, monitoring contractual performance and service delivery
Support continuous improvement initiatives across network design, optimisation, and operational processes
Skill & Experience
Demonstrated experience working on NBN or large-scale telecommunications networks
Strong knowledge of network diagnostics, fault finding, and performance monitoring
Experience with network configuration, system integration, and infrastructure planning
Ability to read and maintain technical documentation and network records
Strong problem-solving skills with a proactive, hands-on approach
Excellent communication skills and ability to work with multiple stakeholders
Job Location
ZME Pty Ltd
Founded since:
2015
Industry:
Information & Communication Technology, Telecommunications
Location:
Glen Innes NSW, Australia
Jobs:
2 open positions
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