ICT Business Analyst

Key Responsibilities

The ICT Business Analyst performs tasks including, but not limited to:

● Working with users to formulate and document business requirements

● Identifying, investigating, and analysing business processes, procedures and work practices

● Identifying and evaluating inefficiencies and recommending optimal business practices and improved system functionality

● Developing functional specifications for use by system developers

● Using data and process modelling techniques to create clear system specifications for system design and development

● Consulting with users and programmers to design improvements to the functionality of systems, applications, and websites

● Using project management methodologies, principles and techniques to develop project plans, and to cost, resource and manage ICT projects

● Taking responsibility for deploying functional solutions, including creating and implementing system test plans to ensure quality and integrity

● Creating user documentation and training materials, and conducting formal training sessions

● Acting as a central reference and information source, providing guidance and assistance in system project decision-making