Perks & Benefits
Job Description
Key Responsibilities
Job Responsibilities
• Assist clinicians chairside during a wide range of dental procedures with efficiency, professionalism, and attention to detail
• Deliver a warm, polished, and high-standard patient experience from arrival to departure
• Manage front desk responsibilities including patient check-ins, phone enquiries, appointment scheduling, recalls, and daily coordination
• Process HICAPS and patient payments accurately and confidently
• Use EXACT dental software proficiently for appointments, clinical notes, patient communication, and treatment coordination
• Maintain exceptional infection control and sterilisation standards throughout the clinic
• Prepare treatment rooms and ensure the practice remains clean, organised, and presentation-ready at all times
• Communicate clearly and confidently with patients and team members
• Adapt quickly in a fast-paced environment and support the smooth day-to-day flow of the practice
• Take initiative, problem-solve independently, and contribute positively to our award-winning team culture
Skill & Experience
Skills & Experience
• Previous experience as a Dental Assistant and/or Dental Receptionist in a fast-paced dental practice
• Strong proficiency using EXACT dental software is essential
• Confident processing HICAPS payments and managing patient transactions accurately
• Excellent communication and interpersonal skills with a warm, professional manner
• High attention to detail and ability to multitask efficiently across chairside and front desk duties
• Strong organisational and time management skills
• Reliable, punctual, and able to work independently while contributing positively to a team environment
• Ability to remain calm, adaptable, and solution-focused in a busy clinical setting
• Professional presentation and commitment to delivering exceptional patient care and customer service
• Quick learner with a proactive attitude and willingness to embrace new systems and processes
• Sound understanding of infection control and sterilisation protocols
• A hospitable, switched-on, and initiative-driven approach aligned with a high-standard practice culture
Job Location
iDental Surgery
Founded since:
2011
Industry:
Dental, Healthcare & Medical
Location:
541 King Street, Newtown
Jobs:
1 open position
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