Field Service Technician

139 Bamfield Rd
Technicians, Trades & Services
Senior / Experienced

139 Bamfield Rd
Technicians, Trades & Services
Senior / Experienced

0 people applied for this job

Full-time
Hybrid work
Posted on: March 13
Deadline: May 14
$130000 – $140000 Yearly

Perks & Benefits

Bonuses & incentives
Flexible working arrangements
Mental health support
Motor vehicle allowance
Novated leasing
On-site parking
Phone / laptop provided
Professional development
TOIL (Time off in lieu)
Work from home options

Job Description

Field Service Technician

Premier Tech Systems and Automation Pty Limited

Full-time

130,000 – $140,000 (inclusive of guaranteed allowances) + super

The company

As part of the well-respected and successful international Premier Tech group, and with an Australian history dating back to the 1950’s, we are a leader within the bulk handling and packaging equipment industry in Australia. We are collaborative and innovative, and we love what we do.

The role

As part of a national team of field service technicians servicing and commissioning a range of specialised flexible packaging machinery installed around the country and abroad, you will travel extensively (approx. 75% of the role) throughout metro and regional VIC, as well as interstate and the occasional international trip.

Providing expert advice and service for robotic and conventional palletisers, bagging machines, wrapping and hooding machines and their corresponding control systems, you should expect to spend most of your time working on customer sites, with the remaining time spent working between the West Heidelberg office and home.

Fundamental Duties and responsibilities

Perform in-house and on-site equipment installations and start-ups

Install equipment at customers’ locations according to safety standards and established corporate procedures
Perform initial start-ups for installed equipment
Test and verify installed equipment at customers’ locations
Perform tests and verify the proper functioning of equipment
Train customers on the proper operation of the equipment
Prepare reports on completed installations
Do in-house equipment start-ups before it leaves for customers’ locations

Solve various equipment problems for customers

Visit customers in order to diagnose equipment problems
Find solutions in collaboration with the engineering team
Adjust and repair customers’ equipment and ensure it is operated safely and according to the original specifications
Prepare reports following service calls
Contribute to product development

Do preventive equipment maintenance at various customers’ locations

Evaluate the safety, general state and compliance of various equipment
Do preventive maintenance and repair on equipment
Ensure proper equipment functioning following maintenance visits
Plan following maintenance visits as needed
Provide on-site and/or remote technical support to clients
Prepare reports on the work performed

Provide over the phone technical support for customers

Diagnose problems and identify possible solutions for customers
Help customers find safe solutions to problems
Promote preventive maintenance and training services to customers

Key Responsibilities

Other generic tasks as required

Preparing drawings, plans and designs for mechanical engineering work under the direction of Mechanical Engineers and Engineering Technologists
Assisting Mechanical Engineers and Engineering Technologists in the design of mechanical equipment and plant
Selecting tools and equipment
Assembling and installing new and modified mechanical assemblies, components, machine tools and controls, and hydraulic power systems
Estimating material costs and quantities, and machine requirements
Performing and directing field and laboratory tests
Collecting and analysing data, carrying out complex computations and preparing diagrams
Organising and supervising inspection and maintenance of machines and plant
Ensuring that designs and finished work are within specifications, regulations and contract provisions
Prepares detailed drawings and plans of mechanical engineering work in support of Mechanical Engineers and Engineering Technologists.

Advanced Duties and responsibilities

- Assume responsibility for a certain type of service or equipment for customers
- Do relatively complex installations at customers’ locations
- Solve complex equipment problems for customers
- Provide over the phone technical support for customers
- Master preventive maintenance of equipment and suggest improvements to customers during service calls
- Meet the demand for technical information from potential customers and promote Premier Tech products to customers

Skill & Experience

Expert Duties and responsibilities

- Be the go-to person for the team as work is carried out
- Be an instructor and mentor for new team members
- Collaborate in the equipment design process with the engineering team
- Help develop and implement work procedures and methods
- Organize installations or repair work to be done
- Develop and provide specific technical service expertise to the team
- Apply different analysis and problem solving skills to diagnose and repair a variety of equipment
- Resolve unusual, major and complex problems on customers’ equipment
- Do major and non-standard equipment installations at customers’ sites

Qualifications

At least a trade qualification, associate diploma in engineering or suitable equivalent mechanical/electrical/electronic/control automation qualification.

Technical competencies

In-depth specific knowledge of Premier Tech packaging machinery including Bottom-Up Filling Technology is highly desirable.
Interpreting mechanical and general assembly drawings
Interpreting hydraulic circuit drawings
Interpreting pneumatic circuit drawings
Interpreting electrical schematics
Interpreting general installation and industrial buildings layouts
Industrial PLC, networks and communication protocols
installation, commissioning and maintenance of industrial robots, packaging and powder conveying systems.
Installation and optimisation of pneumatically operated equipment
Installation, commissioning and troubleshooting of field devices and instrumentation
Installation and commissioning of industrial machinery safety systems and guarding.
Safe troubleshooting of partially energised systems
Troubleshooting PLCs programs, mechanical and electrical installations.
Systems and equipment start-up
Equipment preventative maintenance
Service reports generation
Training of machine Operators and Maintenance Crews
English communication

Job Location

Premier Tech Systems and Automation Pty Limited

View company profile

Founded since:

1999

Industry:

Electrical/Electronic Engineering, Engineering, Engineering Drafting, Field Engineering, Industrial Engineering, Maintenance, Materials Handling Engineering, Mechanical Engineering, Process Engineering, Project Engineering, Project Management

Location:

139 Bamfield Rd, Heidelberg West VIC 3081

Jobs:

1 open position

Socials:

Application ends: May 14

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