Accommodation Manager

Plan, coordinate and oversee daily mine site accommodation operations, including room allocations, occupancy, and check-in/check-out processes.

Supervise housekeeping, cleaning and room presentation to maintain safe, hygienic and serviceable facilities.

Manage front-of-house services, ensuring resident enquiries, requests and complaints are resolved promptly while monitoring customer satisfaction.

Coordinate catering and dining services to meet roster demands, quality standards and site requirements.

Monitor hospitality standards, including room readiness, cleaning turnaround, amenities and resident satisfaction.

Recruit, roster, train, supervise and manage accommodation, housekeeping and hospitality staff.

Coordinate maintenance reporting with facilities teams to ensure buildings, rooms and common areas remain functional.

Maintain operational records and oversee purchasing, stock control and costs for accommodation supplies, linen and cleaning resources.

Ensure compliance with workplace health and safety, hygiene, site procedures and legislative requirements.

Liaise with mine management, contractors and service providers to coordinate accommodation services, camp operations and continuous service improvement.