Full-Time Retail Store Manager

Perks & Benefits

Job Description

Company Name: Crosslab Pty Ltd

ABN 93 628 948 201

Burwood NSW 2134

Full-Time Retail Store Manager

Annual Salary: $80,000

Key Responsibilities:

Organise and control the overall daily operations to ensure the venue (retail and entertainment services) functions smoothly, efficiently, and safely, including managing opening/closing procedures and supervising service flow.
Lead, train, and supervise team members (including floor staff, hosts, and technicians), controlling their selection, performance management, and ongoing training to achieve sales, service, and operational targets.

Continue below :

How to apply:

Applications open on 14 August 2026 and close on 13 September 2026.

Please send your CV to info@businessnest.com.au. Please include the job role title in your email.

Key Responsibilities

Manage staff rosters, attendance records, and leave schedules in accordance with company policies and award requirements to ensure optimal staffing levels.
Ensure the delivery of high-standard customer service and promptly resolve customer issues or complaints to maintain the venue’s reputation.
Monitor stock levels of all retail items (e.g., cues, balls, refreshments), order supplies, and maintain accurate inventory records, including stocktake procedures.
Handle cash management, daily reconciliation, and ensure all financial records are accurate; assist in undertaking budgeting for the establishment and monitoring expenditure.
Ensure strict compliance with workplace health and safety (WHS) regulations, and all relevant legislation, maintaining a safe environment for both staff and patrons.
Report operational, staffing, and performance matters, including sales data and incident reports, to senior management.
Promote the company’s goods and services by implementing in-store marketing, maintaining professional visual merchandising, and overseeing promotional activities.
Maintain the cleanliness, presentation, and professional appearance of the entire store, including playing areas, equipment, and public spaces, to uphold brand standards.