Privacy Policy

Last updated: 15 September 2026

Jobb.com.au respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how Jobb.com.au collects, holds, uses and discloses personal information when you visit our website, create an account, create a candidate or company profile, upload a resume or CV, apply for jobs, post job advertisements, communicate with other users, purchase job posting services or otherwise use Jobb.com.au.

Where applicable, we aim to handle personal information consistently with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Jobb.com.au is an Australian online job board that connects job seekers with employers, recruiters and recruitment agencies.

Jobb.com.au is operated by Jobb.com.au, ABN 46 972 642 977.

Website: Jobb.com.au

Privacy and customer support: hi@jobb.com.au

2. Personal Information We May Collect

The types of personal information we collect depend on how you use Jobb.com.au.

We may collect information including:

your name;
email address;
telephone number, if provided;
account username and account details;
profile photograph or avatar;
location information that you choose to provide, such as suburb, city, state or postcode;
employment history;
education, qualifications, licences, skills and experience;
resume or CV information;
candidate profile information;
work preferences and employment interests;
work-right or eligibility information that you choose to provide;
job applications and information submitted with an application;
company, employer, recruiter or agency information;
company logos, descriptions, websites and contact information;
job advertisements and related recruitment information;
messages and communications sent through Jobb.com.au;
support enquiries and correspondence with us;
order, transaction and payment-related information;
information relating to job posting plans purchased or used;
IP address, browser type, device information and operating system;
pages viewed, links clicked, searches performed and other website usage information;
cookie and analytics information; and
other information you voluntarily provide through Jobb.com.au.

3. Sensitive Information

Jobb.com.au generally does not require users to provide sensitive information unless it is reasonably necessary for a particular purpose and permitted by law.

Users should avoid including unnecessary sensitive information in resumes, profiles, applications, job listings or messages.

If sensitive information is voluntarily provided, we will handle it in accordance with applicable law and only for purposes reasonably connected with the service for which it was provided.

4. How We Collect Personal Information

We may collect personal information directly from you when you:

create or update an account;
create a candidate profile;
create a company or employer profile;
upload a resume or CV;
apply for a job;
post or manage a job advertisement;
purchase a job posting plan;
send or receive messages through the platform;
contact customer support;
submit a form;
subscribe to communications;
participate in a promotion, survey or feedback request; or
otherwise interact with Jobb.com.au.

We may also automatically collect technical and usage information when you use the website through cookies, analytics technologies, server logs and similar tools.

In some circumstances, we may receive information about you from another user, an employer, recruiter, service provider, payment processor or other third party where permitted by law.

5. Why We Collect and Use Personal Information

We may collect, hold, use and disclose personal information for purposes including:

creating and managing user accounts;
providing job search functionality;
allowing candidates to create profiles and upload resumes or CVs;
allowing candidates to apply for jobs;
allowing employers, recruiters and agencies to advertise jobs;
allowing employers to create and manage company profiles;
connecting candidates with employers and recruiters;
delivering applications to employers, recruiters or agencies;
providing messaging and communication features;
processing purchases of job posting plans and other paid services;
managing orders, payments, refunds and disputes;
providing customer support;
verifying accounts and reducing fraud, spam and misuse;
moderating job listings, profiles and user-generated content;
maintaining the security and integrity of Jobb.com.au;
monitoring website performance and usage;
improving our website, services and user experience;
developing new features and services;
sending service-related emails and notifications;
sending marketing communications where permitted by law;
complying with legal, regulatory, taxation, accounting and fraud-prevention obligations; and
protecting the rights, safety and property of Jobb.com.au, our users and others.

6. Candidate Profiles and Resumes

Candidates may choose to create profiles and upload resumes or CVs to Jobb.com.au.

Depending on the visibility settings and features available on the platform, information contained in a candidate profile may be visible to employers, recruiters or agencies using Jobb.com.au.

When you apply for a job through Jobb.com.au, information associated with your application may be provided to the employer, recruiter or agency responsible for that job advertisement.

This may include your name, contact information, resume or CV, candidate profile, application responses and other information you submit as part of the application.

Once personal information has been provided to an employer, recruiter or agency, that organisation may independently collect, hold and use the information in accordance with its own privacy obligations and policies.

7. Employer and Company Information

Employers, recruiters and agencies may provide information when creating accounts, company profiles, job advertisements and recruitment activities.

Certain business information, including company names, logos, websites, descriptions, locations and published job listings, may be displayed publicly on Jobb.com.au.

Employers are responsible for ensuring they have authority to provide any personal or business information submitted through their account.

8. Job Applications

Applications may be submitted directly through Jobb.com.au or may redirect candidates to an employer's external website, applicant tracking system, email address or other third-party service.

If you leave Jobb.com.au to apply through an external service, the collection and handling of your personal information will be governed by the privacy practices of that external organisation.

Jobb.com.au is not responsible for the privacy practices of third-party websites or application systems.

9. Payments and Stripe

Jobb.com.au may use Stripe to process payments for job advertising plans and other paid services.

When you make a payment, payment information such as your card details may be collected directly by Stripe through its secure payment infrastructure.

Jobb.com.au does not ordinarily receive or store your complete payment card number, security code or full card credentials.

We may receive and retain transaction information from Stripe, such as:

your name and email address;
billing information;
transaction amount;
currency;
payment status;
payment method type;
transaction or order identifiers;
refund information; and
information relating to payment disputes or fraud prevention.

Stripe may collect and process personal information as an independent organisation and as a service provider to Jobb.com.au.

You can learn more about Stripe's privacy practices at:

Stripe Privacy Policy

10. Cookies and Similar Technologies

Jobb.com.au may use cookies and similar technologies to operate the website, remember preferences, maintain user sessions, improve performance, understand how the website is used and help protect the platform from fraud and abuse.

Cookies are small files or identifiers stored on or associated with your device.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the operation or functionality of Jobb.com.au.

11. Analytics

We may use analytics services, including Google Analytics and related Google services, to understand how visitors use Jobb.com.au.

Analytics providers may collect information such as:

IP address;
device and browser information;
pages visited;
time spent on pages;
referring websites;
general geographic information;
interaction and navigation information; and
other usage information.

This information helps us measure website performance, identify technical issues and improve Jobb.com.au.

You can find information about Google's privacy practices at:

Google Privacy Policy

12. Direct Marketing and Communications

We may send account notifications, application notifications, order confirmations, security notices, customer support communications and other messages necessary to operate Jobb.com.au.

Where permitted by law, we may also send promotional or marketing communications about Jobb.com.au services.

You may unsubscribe from marketing communications using the unsubscribe link provided in the relevant message or by contacting hi@jobb.com.au.

Unsubscribing from marketing messages will not prevent us from sending important transactional, security, account or service-related communications.

13. Who We May Share Personal Information With

We may disclose personal information where reasonably necessary to provide Jobb.com.au services, including to:

employers, recruiters and recruitment agencies when a candidate applies for a job or makes information available through applicable profile features;
candidates where employer or company information is published as part of a job listing;
payment processors such as Stripe;
website hosting and infrastructure providers;
email and communication service providers;
analytics and technology providers;
security, fraud prevention and spam prevention providers;
professional advisers such as accountants, lawyers and consultants where reasonably necessary;
government agencies, regulators, law enforcement bodies or courts where required or authorised by law;
a purchaser, investor or successor organisation in connection with a proposed or completed sale, restructuring, merger or transfer of the business, subject to appropriate confidentiality protections; and
other parties where you have consented or where disclosure is otherwise permitted by law.

We do not sell personal information to advertisers.

14. Overseas Disclosure and Processing

Some of the service providers used by Jobb.com.au may store or process information outside Australia.

This may include providers of payment processing, website hosting, cloud infrastructure, analytics, email, security and other technology services.

Personal information may therefore be disclosed to or processed by recipients located outside Australia, including in the United States and other countries in which our service providers or their infrastructure operate.

For example, Stripe and Google operate internationally and may process personal information in multiple jurisdictions.

We take reasonable steps appropriate to the circumstances when selecting and using service providers that handle personal information.

15. Public Information

Information intentionally published through public areas of Jobb.com.au may be visible to other users and potentially to search engines and members of the public.

Public information may include company profiles, job advertisements, company logos, business descriptions and other content intended for publication.

You should not publish information that you do not want to be publicly accessible.

16. How We Hold and Protect Personal Information

Personal information may be stored electronically using website databases, hosting infrastructure, cloud services, email systems and third-party service providers.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

These measures may include access controls, authentication systems, secure hosting, software updates, backups, encryption provided by service providers, monitoring and other technical or organisational safeguards.

However, no internet service, website, database, payment platform or electronic transmission can be guaranteed to be completely secure.

17. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts, resolve disputes, prevent fraud, maintain business and transaction records and comply with legal, accounting and regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Where information is no longer reasonably required and we are not legally required to retain it, we may delete, destroy or de-identify it.

18. Account Closure and Deletion

You may contact us at hi@jobb.com.au if you wish to close your Jobb.com.au account.

Closing an account does not necessarily result in immediate deletion of all information.

We may retain information where reasonably necessary for legal, security, fraud-prevention, dispute-resolution, transaction-record or legitimate business purposes.

Information already provided to employers, recruiters or other third parties may continue to be held independently by those parties.

19. Accessing Your Personal Information

You may request access to personal information that Jobb.com.au holds about you by contacting hi@jobb.com.au.

We may need to verify your identity before providing access.

In some circumstances, applicable law may allow or require us to refuse access. If this occurs, we will explain the reason where reasonably required or permitted by law.

20. Correcting Your Personal Information

You should keep information in your Jobb.com.au account accurate and up to date.

Where account features permit, you may update information directly through your profile or dashboard.

You may also contact hi@jobb.com.au to request correction of personal information that you believe is inaccurate, out of date, incomplete, irrelevant or misleading.

21. Privacy Complaints

If you believe Jobb.com.au has mishandled your personal information or you have a privacy concern, please contact us at:

Email: hi@jobb.com.au

Please provide enough information for us to understand and investigate your concern.

We will review privacy complaints and aim to respond within a reasonable period.

If the Privacy Act applies to the relevant matter and you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).

Information about the OAIC is available at:

www.oaic.gov.au

22. Data Breaches

If we become aware of a security incident involving personal information, we will investigate and take reasonable steps appropriate to the circumstances.

Where applicable law requires notification of an eligible data breach, we will take the steps required under that law.

23. Third-Party Websites

Jobb.com.au may contain links to employer websites, application portals, social media platforms and other third-party websites or services.

This Privacy Policy does not apply to the privacy practices of third parties.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

24. Anonymity and Pseudonyms

Where it is lawful and practicable, you may interact with Jobb.com.au without identifying yourself or by using a pseudonym.

However, many Jobb.com.au services require identity or contact information to function properly, including account creation, job applications, employer accounts, purchases, customer support and fraud prevention.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our services, technology, information-handling practices or legal obligations change.

The current version will be published on Jobb.com.au and will show the date it was last updated.

We encourage users to review this Privacy Policy periodically.

26. Contact Us

If you have questions, requests or complaints regarding privacy or this Privacy Policy, please contact:

Jobb.com.au