Retail Manager

Alexandria NSW 2015
Management - Store, Retail & Consumer Products
Intermediate / Mid-Level

Alexandria NSW 2015
Management - Store, Retail & Consumer Products
Intermediate / Mid-Level

0 people applied for this job

Full-time
On-site
Posted on: June 2
Deadline: July 2
$76600 – $80000 Yearly

Perks & Benefits

On-site parking

Job Description

Location: Alexandria, NSW, 2015

Full-Time: Immediate start

Job Title: Retail Manager

Salary range: $76,600 – $80,000

Job Closure date: 30 days

ABOUT THE ROLE

Our client is an acclaimed artisan bakery built on craftsmanship, community, and conscious hospitality. With a loyal following and reputation for exceptional product and genuine connection, they are seeking a hands-on Retail Manager to lead one of their high-profile market venues.

This is a leadership role for someone who thrives in a fast-paced, sensory environment – where a market stall carries the same warmth and intention as a fine dining room. You’ll have genuine autonomy to shape the customer experience, develop your team, and drive profitability. If you lead with empathy and pride in operational excellence, this is for you.

Key Responsibilities

Operations & Financial Control

Manage venue operations (rostering, purchasing, COGS) to meet budget and sustainability targets.
Adjust labour hours based on real-time demand and weather conditions.
Oversee stock control, invoices, and reduce wastage.
Ensure product quality through checks and defect resolution.
Drive operational improvements with production and QA teams.

Team Leadership & Development

Lead and coach a team of 20+, fostering accountability and teamwork.
Manage onboarding, training, feedback, and career growth.
Handle performance matters in line with Fair Work standards.
Support recruitment aligned with brand values.
Customer Experience & Brand Leadership
Lead change and keep the team engaged and adaptable.

Customer Experience & Brand Leadership

Deliver warm, consistent hospitality in every guest interaction.
Resolve customer concerns effectively.
Brief team daily on service, product knowledge, and standards.
Uphold brand consistency in tone, behavior, and presentation.

Safety, Hygiene & Food Quality

Maintain a safe, zero-harm workplace.
Ensure compliance with HACCP, GMP, and hygiene standards.
Conduct product checks and support quality initiatives.

Administration & Compliance

Maintain accurate records and communication with key stakeholders.
Monitor staff leave to ensure coverage and control costs.
Address and escalate compliance issues promptly.

Skill & Experience

Proven min 1 year experience in retail, hospitality, or venue management.
Strong financial acumen—rostering, COGS, and budget control.
Demonstrated ability to lead and develop diverse teams in high-volume environments.
Excellent communication skills; comfortable giving feedback, managing conflict, and facilitating change.
Flexibility to work early mornings, weekends, and public holidays across multiple market locations.
Physically capable standing for long periods, lifting up to 15kg, working in varying weather conditions.

WHY JOIN?

Respected, independent Australian brand known for quality and heart.
Genuine career development and mentorship opportunities.
Work with exceptional product in a setting that values tradition and innovation.
Competitive salary + benefits.

TO APPLY

Submit your CV and a brief cover letter outlining your leadership philosophy and interest in the artisan food space.

Only shortlisted candidates will be contacted. This role is advertised exclusively on behalf of our client

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