Retail Manager

North Willoughby NSW
Sports & Recreation
Manager / Supervisor

North Willoughby NSW
Sports & Recreation
Manager / Supervisor

0 people applied for this job

Full-time
On-site
Posted on: June 22
Deadline: July 21
$79500 – $80000 Yearly

Perks & Benefits

Employee discounts

Job Description

We are seeking a motivated and experienced retail manager to join our team at Snowbound Sports. This is an exciting opportunity for someone who is passionate about the snow industry, enjoys working in a team environment and understands the intricacies of great customer service.

Key Responsibilities

Manage daily store and workshop operations, driving sales and profitability targets
Plan and manage seasonal inventory, purchasing and equipment budgets across skis, boots, bindings, apparel and accessories
Liaise with suppliers on orders, pricing and product selection
Drive a high standard of customer service
Develop strategies to grow sales, customer retention and online channels
Recruit, roster, train and lead the retail and workshop team
Resolve escalated customer issues and provide expert product advice
Ensure WHS, budgeting and compliance requirements are met

Skill & Experience

Proven experience managing a specialist retail operation
Strong inventory, purchasing and budget forecasting background
Demonstrated ability to lead and develop a team
Excellent customer service and communication skills
Confident analysing sales data and reporting on performance
Comprehensive understanding of skiing equipment, technical apparel and the mechanics of boot fitting
Relevant Diploma or higher qualification.

Highly Desirable